Privacy Policy — Xlratebrain

Last updated: [25/07/2026]

Xlratebrain (“we”, “us”, “our”) operates the website xlratebrain.com and provides online tuition services for Class 9–10 students in Maths, Science, and English. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

From parents/guardians booking a demo or enrolling a student:

Name and contact details (phone number, email address)
Student’s name, class, and subjects of interest
Location/city (for scheduling and service-area purposes)
Payment information processed via UPI/RazorPay (we do not store card or bank details — these are handled securely by RazorPay directly)

From website visitors generally:

Basic analytics data (pages visited, device type, approximate location) via Google Analytics (GA4)
Search behavior data via Google Search Console

From WhatsApp/communication channels:

Messages exchanged with us via WhatsApp, phone, or email for scheduling, support, and feedback

2. Since Our Students Are Minors

Because our students are typically between 13–16 years old, we collect student information only through a parent or guardian, and require parental consent before:

Publishing any student testimonial, photo, or video on our website or social media
Adding a student or parent to any WhatsApp group or community

Parents/guardians may withdraw this consent at any time by contacting us (see Section 7), and we will remove the relevant content.

3. How We Use Your Information

We use collected information to:

Schedule and conduct demo and regular classes
Track attendance, share marks, and provide individual feedback
Process payments for enrolled plans
Communicate updates, schedule changes, or class recordings
Improve our website and teaching content based on general visitor behavior
Share testimonials (only with explicit consent, as above)

We do not sell or rent your personal information to third parties.

4. Data Sharing

We may share limited information with:

RazorPay (payment processing) — governed by RazorPay’s own privacy policy
Google Analytics / Google Search Console — for anonymized website usage data
WhatsApp — for direct communication and community groups (governed by WhatsApp’s own privacy terms)

We do not share student academic data, marks, or personal details with any other third party.

5. Data Storage & Security

We take reasonable steps to protect your information, including limiting access to student and parent data to Raveena and any authorized staff involved directly in teaching or administration. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies for basic analytics (via Google Analytics) to understand how visitors use the site. You can disable cookies through your browser settings; this may affect some website functionality.

7. Your Rights

Parents/guardians can, at any time:

Request a copy of the information we hold about their child
Request correction of inaccurate information
Request deletion of their child’s data and any published testimonial/photo/video
Withdraw consent for future communication

To exercise these rights, contact us at: 📧 xlratebrain@gmail.com 📞 9888312259

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “last updated” date.

9. Contact Us

If you have questions about this Privacy Policy, reach out at: 📧 xlratebrain@gmail.com 📞 9888312259